At Dominate Media, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our services, you agree to the practices described here.
1. Information We Collect
We collect information to provide and improve our lead generation services. This includes:
- Business information: Your company name, contact name, phone number, email address, trade, and service area.
- Payment information: Billing details and payment method information, processed securely through our payment provider.
- Customer lead information: Details of potential customers we connect you with, including their service request, location, and contact information.
- Usage information: How you interact with our service, including leads received, disputes filed, and account activity.
- Technical information: Device, browser, and connection information collected automatically when you use our website.
2. How We Use Your Information
We use the information we collect to:
- Match you with relevant leads in your trade and service area
- Deliver leads to your business and process billing
- Communicate with you about your account, leads, and our services
- Screen and verify the quality of leads
- Improve our services and develop new features
- Comply with legal obligations and prevent fraud
3. How We Share Information
We do not sell your business information to third parties. We may share information in the following limited circumstances:
- With customers: When we deliver a lead, we share your business contact details with the customer so they can be connected with you.
- With service providers: We use trusted third-party providers for payment processing, hosting, communications, and analytics. These providers access information only as needed to perform their services.
- For legal reasons: We may disclose information if required by law, to enforce our terms, or to protect the rights, safety, and property of Dominate Media, our users, or others.
4. Customer Data and Consent
The customers we connect you with have engaged with our service seeking assistance with a home service. We handle their personal information in accordance with applicable privacy laws. When we deliver a lead to you, you become responsible for handling that customer's information in compliance with all applicable privacy and data protection laws.
5. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active and as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information, subject to any legal retention requirements.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing of your information
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us through dominatemedia.ca.
8. Cookies and Tracking
Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use our service. You can control cookies through your browser settings, though disabling them may affect site functionality.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any information.
10. Children's Privacy
Our services are intended for businesses and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy with a revised date. Your continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us through dominatemedia.ca.
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